You may return an item for refund or replacement within 30 days of the shipment date.  The returned item must be in clean, new, and unused condition.  We reserve the right to charge a 20% restocking fee and issue a store credit.  Shipping and handling charges are non-refundable.

*Please note that all sales of Biotin 100 are final as this product is perishable and therefore is non-returnable.  

When you return an item please indicate the reason for the return.  You may want to ensure your return; we cannot be responsible for lost or misdirected returns.  A credit will be issued to your credit card and will appear on your billing statement.  We will also email you confirmation.

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Your packing slip, receipt, or invoice will indicate where you need to send your return. In general, though, you may return merchandise to:

 

BIOTIN 100
131 S MAIN ST

LAWRENCEBURG, KY 40342

 

If you have any questions regarding your order, please feel free to contact us at 502-390-7020 or email sales@biotin100.com

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Payment options:  We gladly accept e-checks, money orders, debit cards, Visa, MasterCard, Discover, American Express, and Diner's Club for phone orders.

 

All online orders may be processed through credit and debit cards via PayPal or PayPal.